Frequently Asked Questions

Everything you need to know about your MOOVES experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

How do I find my correct size?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect MOOVES fit.

Are your materials sustainably sourced?

Yes, MOOVES is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to reduce our environmental footprint.

Can I change or cancel my order?

Once an order is placed, we begin processing it immediately. You can modify or cancel your order within 60 minutes of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.